Patient Safety
SAMUR-PC has a Patient Safety Notification and Learning System (SINASEP-SAMUR).
The objective of this system is to improve patient safety by analysing situations, problems and incidents.
The Patient Safety group is made up of 3 doctors and 8 nurses who are specially interested in this subject matter and without occupying any supervisory or management positions to ensure the independence of the analysis. These professionals are responsible for analysing the cases of potential incidents reported anonymously in the system by the operational personnel, proposing the measures which are considered appropriate to prevent the recurrence thereof.
The analysis of the actions in the context in which these have taken place is carried out with a view to fostering changes in the future to prevent the factors that contributed to the emergence of risks. The dissemination and registration of cases is not an end in itself; the most important thing is the learning and organisational and management system changes which are derivative from this analysis.
Subsequently, a Safety Committee comprising of the heads of each department assess the feasibility of the measures proposed by the Safety Group for final implementation thereof.
Since the holding of the 1st Patient Safety Conference organised in 2010, we have named many of the best safety practices which are undertaken at SAMUR, formulating same into a patient safety programme.
Nowadays, quality controls of the post-patient care are carried out, through hospital follow-ups and assessment of clinical reports, with case simulation workshops in which potential problems related to patient safety are identified. This together with our Best Safety Practices Manual and information updates to our personnel as regards patient safety cap off a unique medical care system for critically ill patients in the pre-hospital setting. A key factor in coming full circle as regards patient safety is the Patient Safety Notification and Learning System (SINASEP-SAMUR).