Digitalisation policy

The City Council is making progress in the digitisation of its administration and the elimination of paper with the approval of the Secure Digitisation Protocol of the Madrid City Council (BOAM of 29 December 2021), drawn up with the Department of Culture, Tourism and Sport in the Documents and Archives Commission of the Madrid City Council.

The Secure Digitisation Protocol (spanish) regulates the digitisation of paper documents in municipal procedures and services in order to obtain reliable electronic copies that can replace the paper originals.

It thus facilitates the exercise of people's rights in their relations with public administrations at a time of transition towards a paperless administration based on a fully electronic operation.

The protocol also includes recommendations for those who wish to digitise on their own documents that they intend to provide telematically for the processing of procedures and e-administration services of the Madrid City Council.

Subir Bajar