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The strategic roadmap for artificial intelligence in Madrid Capital Digital

We are now in the second version of this strategy, as, after almost three years, it has had to adapt to the new reality of the rapid emergence of generative AI and the European and national legal frameworks, which introduce significant differences compared to models on other continents and must guide the use and application of AI. Consequently, this update incorporates these elements, which guide and define the use of AI in Madrid.

This second strategic roadmap for artificial intelligence in Madrid Capital Digital draws inspiration from both the reference frameworks defined by the European Union and Spain, and from the strategies to promote artificial intelligence in other cities internationally (such as Amsterdam, New York and Singapore, amongst others), as well as from successful applications of artificial intelligence systems in the urban environment.

Madrid takes these frameworks as the main guidelines for its Roadmap, with the aim of adhering to the highest standards and ethical principles in the use of artificial intelligence, putting people at the centre.

The roadmap of Artificial Intelligence at Madrid City Council (PDF 5.894 KB)

Artificial Intelligence at Madrid City Council

At present, Madrid City Council does not have any Artificial Intelligence systems classified as high-risk in operation, in accordance with the information available in the municipal inventory and the classification criteria set out in Regulation (EU) 2024/1689, as amended by Regulation (EU) 2026/1744.

This classification will be subject to periodic review, particularly when new systems are introduced, existing systems are substantially modified, or AI solutions are used in areas that the European Artificial Intelligence Regulation identifies as potentially high-risk, such as critical infrastructure, education, employment, access to essential services, or certain uses by public authorities.

The technological developments and tools implemented to date are geared towards support functions, analysis and process optimisation, and do not fall within the categories considered high-risk under the applicable regulations and regulatory frameworks.

Furthermore, none of the Artificial Intelligence systems currently in use are involved in fully automated decision-making processes. All relevant decisions that may have an impact on individuals, operations or corporate results are subject to supervision, validation and control by municipal staff, ensuring the involvement of competent personnel at critical stages of assessment and resolution.

Government AI Working Group

Madrid Artificial Intelligence Working Group (MAIA)

Key use cases for AI (PDF 42.786 KB)

Transparency in the use of artificial intelligence

Where a municipal AI system interacts directly with an individual, the City Council shall ensure that members of the public are clearly informed that they are interacting with an artificial intelligence system, unless this is evident from the context.

Where AI systems are used to generate or modify content intended for the public, the relevant transparency and labelling obligations shall apply in accordance with Article 50 of the European Artificial Intelligence Regulation and the European Commission’s guidelines.

The City Council will encourage the identification of AI-generated or AI-assisted content where this may affect the public’s understanding of the source of the information, particularly in digital services, virtual assistants, automated communications or public information materials.

AI-related competences

In accordance with the Agreement of 29 June 2023 of the Governing Board of the City of Madrid on the organisation and powers of the Mayor’s Office General Coordination Unit, the Digital Office has established the following competences related to Artificial Intelligence:

1. To draft and propose for approval guidelines on artificial intelligence.
2. To analyse, develop and implement artificial intelligence tools, as well as the mechanisms for their monitoring and evaluation.
3. To compile, maintain and disseminate the Inventory of Artificial Intelligence Algorithms.
4. To encourage and promote the ethical treatment and use of artificial intelligence.
5. To foster collaboration with municipal departments, districts, agencies and companies, with technology providers and with the public for the development and implementation of artificial intelligence.
6. To advise political and administrative bodies on projects incorporating artificial intelligence.

Regulatory framework and reference documents

• The European Union’s Artificial Intelligence Regulation (Regulation - UE - 2024/1689 - EN - EUR-Lex).
• The Regulation on simplifying the application of harmonised standards in the field of AI (Digital Omnibus on AI) (Regulation (EU) 2026/1744 – EN – EUR-Lex).
• European Commission guidelines on transparency obligations for providers and operators of AI systems pursuant to Article 50 of the AI Regulation. (Guidelines on transparency obligations).
• The European Commission’s AI Act Service Desk, as a resource for enquiries regarding articles, obligations, risk categories and the timetable for the implementation of the AI Regulation (European Commission guidance on the AI Regulation).

Further information:

• Spanish Agency for the Supervision of Artificial Intelligence (AESIA).
• Council of the European Union on Artificial Intelligence.
• European Artificial Intelligence Office.
• Other websites providing guidance on artificial intelligence regulations:
  • High-level summary of the European Union’s Artificial Intelligence Act.
  • AESIA Guides.

More information about AI

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AI news published in:

• Madrid Daily
• European commission